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Providing Quality Care For Over 50 Years
A Level 3 Patient Centered Medical Home
Our Mission
The mission of The HealthCare Connection (THCC) is to provide quality, culturally sensitive and accessible primary healthcare services focusing on the medically underserved, underinsured and uninsured residing in northern Hamilton County and surrounding areas.
Our History
The Lincoln Heights Health Center, the first Community Health Center in Ohio, opened in 1967 with six volunteers and a $10,000 grant from the City of Lincoln Heights to provide care to medically underserved city residents.
At that time, Lincoln Heights was the largest self-governed African American city in the nation; however, there were no physicians or dentists practicing there. The Lincoln Heights Health Center opened in a four-room apartment on a shoestring budget, where physicians, nurses and dentists worked solely on a volunteer basis.
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Dolores J. Lindsay
MPA | Co-Founder
Where We Are Now
Today, THCC has seven locations including the Lincoln Heights Health Center, the Mt. Healthy Family Practice Center, the Forest Park Health Center, two co-locations with Greater Cincinnati Behavioral Health Services, three school-based health centers located at Princeton, Mt. Healthy High Schools and Winton Woods School District, and one school-linked health center in partnership with Lockland High School.
What We Do
Our staff provides medical, dental and behavioral health services to patients that may not otherwise be able to afford the healthcare services they need.
We provide quality, affordable and accessible primary healthcare services to everyone regardless of their ability to pay. We work with patients on a sliding scale to provide services that are more affordable to them.​
Who We Serve
More than 20,000 Patients & More than 50,000 Office Visits yearly
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54% Children
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78.6 % Families with income less than 20% of the federal poverty level
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61% Minority
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14.4% Uninsured
We provide the only medical and dental safety net for low-income families in need in Northern Hamilton County.
THCC is proudly recognized as a Level 3 Patient Centered Medical Home (PCMH), the highest level of recognition attainable for quality care.
We serve residents in 23 political jurisdictions and 46 census-designated places (CPD).
Our Core Values
Service
We have a burning commitment to serve the health needs of all our patients, regardless of their ability to pay, and to provide services that meet or exceed their expectations.
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Innovation
We are willing to learn, try new approaches to do things better, and anticipate the needs and expectations of our patients, employees, colleagues and the community; and recognize this is only possible through free exchange of diverse ideas and teamwork.
Respect
We strive to treat patients, employees, and colleagues as we would want to be treated.
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Diversity
We are committed to employ a team of employees whose diversity mirrors the population we serve.
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Integrity
We will consistently be honest and fair in communications and interactions with our patients, employees, colleagues and partnering organizations.
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Excellence
We expect excellence in
performance and adherence to
professional and organizational
standards, and we develop processes
and programs to measure and
continually improve quality in everything we do.
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Accountability
We fully accept responsibility for managing the human and financial resources of THCC for our patients' benefit, and value the opportunity to be of service beyond our organization through community outreach.